Check Legal Rules Before Account Access
Our Legal notice explains what you accept when creating an account, how we confirm your phone before account access, and why some services may be unavailable where local law does not permit them. We apply the same policy approach to account records connected with DANA, OVO,
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GoPay, QRIS, bank transfer and virtual account activity. Payment references help us match a receipt to your account, while your access remains subject to local eligibility rules. If a rule changes, we update the relevant wording on this page and keep the request path available through
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account support. Please read these terms before opening an account, especially if you use a shared device or need another person to help with account administration.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.